Sales training includes Personal selling as well as Product training.
MOI teaches individuals to sell themselves. Individuals are the first basic product that is to be sold. People buy from people. The company and its products will sell once the client has bought into the individual. Friendship, trust, and rapport is needed in order for one to be successful in today’s world.
Customer Service on the other hand includes Customer Care, Customer Retention as well as customer handling.
- The Psychology Of Selling
- Developing A Powerful Sales Personality
- Creative Selling
- Approaching The Prospect
- The Sales Process
- The Psychology Of Closing
- When Objections Get In The Way
- Winning Closing Techniques
- Managing Your Time Effectively
- Ten Keys To Success In Selling